Help

Billing, cancelling and refunds

One price for the whole team: CA$10/month, with unlimited users and every feature. Taxes are added where the law requires.

The launch promo

QuantiMeet opens to everyone on October 20, 2026. Launch promo: sign up from October 20 to November 20, 2026 (Pacific Time) and pay CA$5/month for your first 6 months, then CA$10/month, locked for as long as you stay.

Launch price locked: CA$5/month for your first 6 months, then CA$10/month, for anyone who joined the launch list before October 20, 2026 (Pacific Time), when they sign up with the same email.

The exact times are in section 3.2 of the Terms.

Beta teams

Beta teams are free until April 20, 2027, then CA$10/month, locked. At least 30 days before the first charge, we email you the amount, the date and how to add a payment method.

Your price is locked

The monthly price you first subscribe at is the price you keep for as long as your subscription stays active. A future price change applies only to new customers. If you cancel and come back later, the price of the day applies (Terms, section 2.1).

Paying

Paying online opens with the public launch on October 20, 2026. Billing is then monthly in advance, through Stripe. We never see or store your full card number.

Cancelling

Our Terms promise that you can cancel from your dashboard in one click, with no retention flow. Cancelling takes effect at the end of the period you have paid for, and you are not charged again (section 2.4).

To cancel, update your card or see your invoices, open quantimeet.com/billing and enter the email address your team signed up with. We email you a link that works once, for 15 minutes. It opens your billing page, where cancelling asks no questions, and no password is needed. A beta team has no card and no subscription, so there is nothing to cancel; to close one, see Your data.

Refunds

• Your first paid month. Tell us within 30 days of your first paid charge and we refund it in full, once per team. For a beta team, that is its first charge after the free months.
• After that, months are not prorated when you cancel, except in the cases the Refund Policy lists: a material change you cancel over, an outage of more than 24 hours, a charge made in error, or the service closing.
• How refunds are paid: back to your original payment method, through Stripe, usually within 5 to 10 business days.

The full text is in our Refund Policy.